Training Services
For initial training, we work with you to develop a detailed training plan that includes how, when and where the training will occur, how long the training will be, who will conduct the training, and who will be trained.
We offer a variety of training options and, with your input, determine which option is best suited to your situation. For example, we can train the direct service staff who will be using the software, or we can train key individuals at your organization who will then be responsible for training the other staff. We offer specialized trainings for individuals who use a particular part of the system. For instance, we can teach the accounting staff how to use the billing functions of the software, or teach management staff how to complete quality assurance reviews on their staff's data. Database and Applications administrators also frequently receive specialized training. Finally, we can also provide training targeted to individuals at your agency who are responsible for creating and running reports.